We can supplement your sales team by originating, validating and profiling sales leads. Leads are generated using available/provided databases.

This service can be extended into closing sales. Our call center provides capacity and capability to close sales on the phone and/or physical visit to the end customer. We have wide ranging experience in direct sales, cross selling and upselling to a varied customer base.

By outsource outbound contact center services to Back Office and we help you to increase your sales, follow-up your mailings, test unknown markets, develop good customer relationships and make your business a success. Our customers include, but not limited to, financial institutions, telecom companies, real estate and retail industries

We will first gain understanding about your business requirements, target market and proposition before providing outbound services. This analysis enables us to provide reliable and efficient services that can increase your business value

We offer a variety of outbound BPO services

• Appointment Setting
• Telesales
• Sales lead follow up
• Order Taking
• Service renewals
• Product upgrades/up and cross selling
• Product/services promotion
• Service satisfaction follow ups
• Consumer research surveys

Why outsource outbound call center services to Back Office?

• Capability to handle large call volumes
• Save on manpower, infrastructure & technology
• Save on hiring and training costs
• Efficient outbound call center outsourcing services on a24x7x365 basis
• Experienced & skilled outbound contact center agents

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