What is the most important thing to do for a business to flourish? It is to utilize your resources cleverly. But unfortunately, many businesses don’t do this. Instead, they spend a large amount of money o...
When deciding to digitize, many companies don’t have an idea about where to begin. They don’t look for all options available and make a hasty decision. This can be a disastrous thing as digitizing o...
If, like many other businesses, you also have an ample space dedicated to storing files in filing cabinets, basement, or records rooms, and you are tired of dealing with all of this data. Then by learning about...
Outsourcing a company for call center services is not an easy thing to do. You have to look into so many vital factors; customer service is the most important out of all of them. The primary purpose of a call c...
Law firms have to deal with large amounts of data—different emails, letters, contracts, briefs, pleadings, discoveries, etc. All this data carries significant weight for any law firm. This data needs to be mana...
Record management companies ensure to keep your essential documents preserved. While discarding the non-essential records after their retention time. This keeps the Record management cycle running smoothly, mak...
When we hear the word telemarketing, we think it is an old practice and who would go through all the hassle? When in reality, even with all the digital advancements in marketing, nothing can replace telemarketi...
UAE has an ideal location and low taxes, making it the center of many excellent businesses. Every business requires an inbound call center because nothing is more important than customer satisfaction. So, enter...
Records lifecycle is a series of events that records move through from “Creation” to “Disposal.” As the quality and integrity of records in each step of the lifecycle are crucial. The record management lifecycl...
Artificial intelligence (AI) is transforming how businesses execute their operations and communicate with their customers. This transformation raises a question; Will AI replace call center agents in the f...