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Insights, News & Events.

Call Center Customer support

Call center services for Healthcare benefits

Call center services offer a dedicated customer support to a plethora of industries. When it comes to the healthcare sector, there are a range of ways in which the sector can benefit from the call center servic...

Document Management Records Management Uncategorized

Disadvantages of storing records in a physical facility

Storing records has become one of the most important parts for every other business. Records be it of the clients’ or the company’s hold immense importance. The information stored in the records is highly valua...

Document Management Records Management

Records management trends to look out for

Covid 19 has completely transformed the way people used to think about data. With lockdowns all across the globe and the dynamics of work and records management trends have changed altogether. Working from home...

Document Management Records Management

How to choose the right records management services for your business

Records management services have now become a vital part of every business that deals with data of different sorts. Record management services provide efficient systems to store the humongous amounts of data in...

Document Management Records Management

Top record management mistakes you have got to look out for

Record management is one of the most integral parts of every business. Businesses that are working with multiple clients are keeping records of some sort every other day. Seamless record management can save you...

Call Center Customer support

How actual calls trump AI in call center solutions

With everything seeping into the digital space, you would find Artificial intelligence everywhere. While artificial intelligence has made things easier for us there are still instances where human interaction i...

Call Center Customer support

How outsourcing offers economical call center services 

Call center services have become a must for the majority of the businesses. With customer support forming an integral part of many businesses, call centers provide customer support 24/7. For many businesses, st...

Call Center Customer support

How to make call center services more real and empathetic

You should not be surprised when we say that the call center services these days have become so robotic that people think that they are talking to the AI. Consistency is great but there is a reason why there ar...

Call Center Customer support Uncategorized

How are Teleservices in Dubai changing the dynamics of businesses

Digital revolution has transformed businesses completely. The marketing looks a whole lot different from what it used to be now. Everything is primarily done through a digital screen. Online platforms, be it so...

Customer support

The don’ts for call center agents

It won’t be wrong to assume that the call center agents are trained to sound robotic. Don’t get us wrong when we say robotic as the term implies consistency. Call center agents have a very monotonous job. It ca...